Order Cancellation

How do I cancel my order?

If your account has not been activated yet, contact us as soon as possible and we will cancel it. If more than 60 minutes have passed since your order, email support@iptvprimeus1.com and our team will help you.

I cancelled by mistake. Can I get it back?

The simplest option is to place a new order from our pricing plans. Contact us if you need help.

I am not sure my cancellation worked

Send us your order number and we will check the status for you.

Will I get a confirmation?

Yes. You receive a confirmation email once your cancellation is processed. If you do not see it, check your spam folder or contact us with your order number.